Signature Hotels in India

User agreement/Terms & conditions of use



Registration; User
Users register to our Website to complete booking process shall provide us with certain information as specified in format. You may not assign or transfer your rights or delegate your booking without our prior written consent. We cannot and will not be liable for any loss or damage arising from any failure of yours to comply with these terms or from any unauthorized use of your reservations/booking.

Rates
Rates displayed on our Website might be for the total duration of the whole stay/service and for the total request, and/or per each day of stay, as per the search criteria input provided by you. Prices might or might not include service charges and/or local taxes. Breakfast and/or other meals are not included unless otherwise stated. Some places may charge additional local taxes, which are payable on the spot.

Vouchers
Vouchers you receive from Us will entitle you to use the pre-paid services, strictly as specified in the voucher in terms of particular hotel/service, period of services and type of services. All and any extras/alterations to the above are at your sole discretion, those as well as additional personal charges, such as but not limited to, phone bills, laundry, room service, insurance and/or upgrades etc. will be settled by you directly with hotel/service provider on the spot.

Hotel accommodation
Hotel information appearing on our pages is strictly as provided by the hotels themselves, and/or the travel suppliers and we disclaim any representations and warranties in respect thereof, and are not liable for any omissions, errors, lack of or incorrectness of any part thereto. Hotel ratings, hotel information, maps and images displayed on this website are intended as a guideline only and are not binding upon us in any manner.

In most hotels normal check-in time is 12:00 p.m hours and check-out time is until 11:00 a.m.

Late arrival – most hotels keep the rooms booked for you until 6:00 p.m. local time on the day of arrival. If you are arriving to the hotel after this hour, you must advise us at the time of booking by providing your estimated arrival time. Should you fail to do so hotels will have the right to resell the room, and might not be able to accommodate you when you arrive. Please note that additional/cancelation charges may apply in these events. Providing us with the “late arrival” information is your responsibility, and we will not be held liable for any problems arising out of your failure to do so, and/or with respect to any hotel policy with respect to "late arrivals". We urge you to carefully review the relevant hotel and/or services providers' policies with respect thereto.

Please be aware that hotels are under renovation from time to time. Hotels take all possible steps to limit disruption to their guests. We will not accept complaints, or requests for refunds, if a hotel is carrying out renovations whilst a guest is resident.

Fairs and Special Events

Special periods such as international and local exhibitions, trade fairs, congresses, conventions, holidays, sporting events etc. tend to attract high occupancy and rates for hotels and services. These periods are accompanied by special terms and conditions imposed by hotels/travel suppliers, generally there might be requirements for minimum stay, high rates (usually exceeding normal rack rates), longer cancellation and prepayment terms etc.

Cancellations, amendments, claims, service provision limitations
Cancellation and amendments will depend on terms of booking. Deadlines apply for each particular booking request and depend, among other factors, on the service type, the travel supplier, dates of travel etc. The cancellation deadline will be provided together with your booking confirmation, except as detailed in special cancellation alterations below, where it will be provided by us after receiving notice thereof from the hotel/travel supplier. If you cancel past the current deadline, you will be charged a minimum of 1 night/day/unit cost of each service, and up to 100% of the total amount booked, depending on the hoteliers/travel suppliers’ polices.

Cancellation charges apply for cancellation requests made before the day of arrival. Any cancellation made on the day of arrival will be considered a fail to show up at the hotel/service provision point (“No-Show”), in which case final charges depend on the hoteliers/travel suppliers’ polices, when the hotelier has the right to charge the reservation in full, and is not obligated to inform about it at any stage.

In certain cases (mostly but not restricted to, during fairs, congresses, sports and other special events, high occupancy periods etc.) might impose longer cancellation deadlines, which will be provided to you with the booking confirmation,.

All and any cancellation or amendment requests must be made in wiring, by sending an email to the following address justforyou@onehotels.in. We will not process any of your requests made by phone.

We will not accept any direct communication, correspondence or instructions from the third parties and in all instances of the same, sub-agents/clients will be immediately referred back to their booking agent.

Privacy Policy
We respect your privacy and are committed to protect the information you share with us. We believe that you have a right to know our practices regarding the information we collect when you access the Website (including without limitation the Services available therein). Our policy and practices and the type of information collected are described in detail in our Privacy Policy at https://www.onehotels.in/privacy.php which is incorporated herein by reference. You agree that we may use personal information that you provide or make available to us in accordance with the Privacy Policy. If you intend to connect to, access or use the Website you must first read and agree to the Privacy Policy.

User Restrictions

While using the Website and the Services, there are certain types of behaviors which are strictly prohibited, as appears in the list below. Please read this list carefully. Your failure to comply with the provisions set forth herein may result in the suspension or blocking of your use of the Website and the Services and may also expose you to civil and/or criminal liability.

You may not, whether by yourself or anyone on your behalf: (a) copy, modify, alter, adapt, make available, translate, reverse engineer, decompile, or disassemble any portion of the Website and the Services; (b) create a browser, frame, border environment or GUI around the Website and/or the Services; (c) interfere with or disrupt the operation of the Website and the Services or the servers or networks that host the Website and the Services, or disobey any laws or regulations or requirements, procedures, policies, or regulations of such servers or networks; (d) interfere with or violate other users' rights to privacy, or harvest or collect data and information about other users without their express consent, whether manually or with the use of any robot, spider, crawler, site search or retrieval application, or other automatic device or process to access the Website and/or the Services and/or retrieve index and/or data-mine information; (e) impersonate any person or entity or provide false or misleading personal information; (f) transmit or otherwise make available through or in connection with the Website any virus, "worm", "Trojan Horse", "time bomb", "web bug", spyware, or any other computer code, file, application or program that is malicious by nature or defective, and may, or is intended to damage or hijack the operation of any hardware, software or telecommunications equipment, or any other actually or potentially harmful, disruptive, or invasive code or component; (g) interfere with or disrupt the operation of the Website and the Services, and/or the servers or networks that host the Website and/or the Services or make them available, or disobey any requirements, procedures, policies, or regulations of such servers or networks; (h) use the Website and/or the Services for any illegal, unlawful or unauthorized purposes; (i) use the Website and/or the Services to defame, abuse, harass, stalk, ridicule, mock, threaten, or otherwise violate the legal rights of others; (j) use the Website and the Services and any portion thereof, including but not limited to any text, photographs, videos, and or any other form content or information available through the Website and the Services (collectively: “Content”) for any commercial or other non-personal purposes, including any usage which generates any revenues, whether directly or indirectly, without our prior written consent, including but not limited to any realtor or broker activity of any kind; (k) use the Website to stalk, harass, threaten or otherwise harm any other users; and (l) post any content which may be inappropriate, abusive, defamatory, vulgar, and/or violate any other user's rights, including privacy rights.

Information and questions
If you have any questions (or comments) concerning the Terms and Conditions, you are most welcome to contact us, pursuant at the contact details listed below, and we will make an effort to reply within a reasonable timeframe:
One Hotels
A-23, Sector 9, NOIDA,
Uttar Pradesh - 201301,
Contact No.(s): +91 8881766780
Email: justforyou@onehotels.in

Contact Info
A: A-23, Sector 9, NOIDA, UP (India)
P: (+91) 8881766780
E: justforyou@onehotels.in
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